10 steps to winning difficult conversations — the ones you really don’t’ want to have!

Whether it’s confronting your boss, a member of staff, your Mum, your child’s teacher or the plumber who promised to finish the shower 2 weeks ago, difficult conversations aren’t easy. I’ve coached thousands to have those icky conversations that you put off. Here’s your quick guide on how to have those tough conversations, get the result…

The joy of 20.1.20

The joy of 20.1.20

Writing 20.1.20 makes me so happy. It’s about the science of who you are. I always thought I was a haphazard, go lucky kind of girl, but through years and years of emotional intelligence and personal development work I’ve learnt that is not true. You could perceive me to be that way but that perception…

How to actually have a holiday – guilt free, phone off, not overloaded on your return!

How to actually have a holiday – guilt free, phone off, not overloaded on your return!

This time of year our social media is awash with golden beaches, azure blue pools and half naked friends on holiday in locations around the world. While I adore sharing your moments and feeling your happiness I am a bit confused. Why are you not actually on holiday? It’s a bit like business owners and…

What you really need to know to be a powerful speaker (anywhere!)

What you really need to know to be a powerful speaker (anywhere!)

I’ve presented hundreds of presentations on powerful public speaking and communication skills although today took a slightly different angle and wow was it powerful! The irony is never lost on me that 15 years ago I couldn’t (and wouldn’t!) speak to a large audience. I was the person pretending she had a call just as…

Me too?

Me too?

When the #Metoo campaign became common knowledge last year I realised how lucky I was to never have experienced sexual harassment or sexual assault and my heart went out to all those that had been impacted upon and how it may still be affecting their lives. Then recently something happened, and I found myself asking…