A mental health tool kit is essential and not just for those that suffer from mental health illnesses or repeated low moods. Everyone on the planet should have one!
For myself because I have Lupus I experienced a bout of depression in 2018 that caused anxiety too (not as bad as I experienced 17 years ago, however I feared what could happen.) Therefore I created a list of the things that I know make me feel good.
Remember when you start doing the things you usually love but don’t seem to enjoy now, it won’t feel good, but keep going anyway. It will work!
Monitor how you feel. Give it a score out of 10. ie 1 means “I’m feeling very low and my depression feels really bad” and 10 means “I feel really happy and like life’s great!” which helps you to appreciate and understand what works and what’s not and what impacts on you too.
I’m currently mentally healthy, resilient and have strong emotional intelligence and it is in part down to this process and monitoring my mood, emotions and feelings to ensure I’m doing what I need to stay that way. Looking after everyone else and not you is not going to work.
Building your tool kit today ensures when life feels tough you can look at your own version of this infographic and think “Right, what am I going to do?”
Please note I’m not a qualified counsellor and do not directly deal with depression or other mental health illnesses, although I can support you along side working with a therapist. This works very well for some of my clients who need to keep a check on their mental health and emotional intelligence because they appreciate how it can impact on their personal and professional success too.
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I’m so honoured to learn that my books are not only helping people achieve more and overcome lifelong fears , it’s helped people overcome anxiety, go back to work, overcome depression and negativity and genuinely make a difference. I get stories about the power of my books for mental health all the time, yet these beautiful messages remain confidential to respect my readers, I will just share one (that I’ve permission to share)
“Thanks to you and this book, I’m flying high like I never have before.“
(Yes that quote did make me cry!)
Have you ever walked away from conversations thinking “Why didn’t I say that!”? or found that you lose your true voice when talking business or waffle on and then think “Why did I say that!” or that you wish the ground would swallow you up when asked “what do you do?” or “speak for 60 seconds about your business”? Do you struggle to find the right words to turn a conversation into a customer?
Communication can be incredibly powerful for enabling a contact to turn into a client. In this article, I would like to share with you 8 top tips to be a compelling, confident communicator that does not fear the competition and can speak powerfully to anyone, anywhere.
I see people in business make fatal errors in the way they communicate, when I host a training session on this Conversations into Customers topic I often get them started with the simple question “What do you do?” Because unless you can tell someone what you do in less than 20 seconds, you risk not engaging with that new connection. Ideally, if you learn this skill and the science behind what could be powerful for you to say, people will be saying things like “that’s interesting, how did you get to that? or “How does that work, tell me more?
|What reasons do people give for saying No?||Perfect Client||
What would your perfect client say in reply to this No?
(Not what you would say)
|Too expensive||You won’t regret spending a penny because this works?|
|I don’t have the time||Making the time to do this will save you thousands in the no time and could increase profit.|
Look through your table, what pain and pleasure words have you created. If you have bought a course recently you will have received the free gift with 111 pain and pleasure words that can make your communications and marketing more powerful. This above exercise will help you to start to create that list. Knowing the powerful words for your target audience is critical to knowing how to engage powerfully.
So remember to remove the fear from the word No, build your confidence (and if that is still tricky I’ve a course that you can work on at your own pace to help boost yours, learn more here) appreciate your perception of the world and how it could impact on conversations, learn to listen powerfully and mirror other people in tonality, words and speed. Get over your fear of asking for it (which is probably connected to your fear of what they may think – both of which are covered in my new book Fight the fear – how to beat your negative mindset and win in life.) And if you want to know if you are winning on this. Use the pain and pleasure power words from your list or the gift I give with every course to create a powerful sentence that trips up so many people….”What do you do?” Feel free to share what you decide on my social media. And if you are bit scared to do that, why not post on the Insiders for a bit of confidential feedback? And if the confidence is rocketing, what about sharing on Facebook live!
How to turn Conversations into Customer
Compelling, confident and capable speaker
Why didn’t I say that?
Why did I say that?
Or what did I say!
Simple questions can be a mine field. What do you do? And you ramble on for five minutes instead of reply that in 20 seconds gets them interested enough to want to know more.
First we need to consider not what we say but how we see the world
Pee forget our perception of reality is different to everyone else’s.
Brains filer out information.
Millions of rods and cones, research proved that we used to think our brain only saw what we needed to see in actual fact the brain sees everything and filters out what it thinks is not relevant.
Need a pad, meeting at one, next thing you know you are spotting gorgeous shoes
What does that have to do with powerful communications? Your perceptions are distorted by your beliefs and experiences and values
So realities differ.
Hot buttons. What riles you up? What are you passionate about? What do you have definite opinions on?
Being aware of your views on everything from Family, friends, sex, to business impacts on how you communicate.
Exercise – you love others hate.
Moment to write down what you think they may be. Need some help?
Next lets look at how to feel confident. Let’s look at the most scariest word in the world. No I want to de-fear you to this word because its part and parcel of running a business.
Get in pairs and say no – How did it feel?
Lower the fear factor. How to turn a no into a yes. This helps you find your pain and pleasure power words – my course for 111 of them These need to feature in your marketing and conversations.
Find your true voice – don’t say other peoples words, I hear people copy me word for word and it sounds daft. Find your own voice. What do you stand for? What is your mission statement? Know your values?
It doesn’t’ have to be the same as other people. By talking about what matters and using your true voice not only will you gain your own following which boosts your confidence you will natural attract the right target audience too.
Listen – 2 reasons – 1 gives respect and shows you care 2 powerful clues on what to say to power up your conversation.
This enables you to mirror body language with their words.
Adjust the speed you speak at. In pairs speak fast and slow – how did it feel?
Trial the speed you speak and be aware of other peoples choice of speed, pace, tonality.
Use in marketing and if someone likes detail in conversation be aware of that for your emails – you don’t want to get your there their and they’re mixed up and risk alienating them.
Ask for what you want. Women don’t ask for what they want.
Trial how you say it. The insiders is a great place for this.
How can I help you further.
Recently I was interviewed by best selling international author and speaker Gordon Tredgold. He asked to interview me because he had read my book and wanted more insights into the ideas and how I came up with them. (Especially since as Gordon mentions in the interview he got half way through “Fight the Fear – How to beat your negative mindset and win in life” and took action.)
It’s a 40 minutes show where Gordon asked me anything he wanted to and knew that I would answer honestly and with as many good ideas as I could squeeze into the time.
Within the first week it had over 10,000 hits!
And led to Gordon writing an article for Inc about my book which you can read here.
Next thing I know Gordon is getting in touch from his home in the US to say “Check out your book being in Maddyness!” Which is a huge French publication that translated Gordon’s article from Inc.! Check it out here.
To say things are going well with the book would be an understatement. And I love the fact that for just £12.99 people around the world are getting to access these life changing, mind altering tools and techniques that as Gordon says “really work”.
A massive thank you to Gordon, (an international speaker and author that if he is not on your radar you need to get him on it!) and thank you for helping to raise awareness of my work. It really is a mutual love in with us two!
Learn more about why I think Gordon is so awesome on his website here.
And coming soon in my newsletter is news of 2 events that I’m incredibly chuffed to be asked to speak at looking at creative thinking, the fears that I cover in the book and how I was asked to become a writer for one of the UK’s leading non fiction publishers, Pearson’s.