10 steps to winning difficult conversations — the ones you really don’t’ want to have!

Whether it’s confronting your boss, a member of staff, your Mum, your child’s teacher or the plumber who promised to finish the shower 2 weeks ago, difficult conversations aren’t easy. I’ve coached thousands to have those icky conversations that you put off. Here’s your quick guide on how to have those tough conversations, get the result…

£5 billion in avoidable sick days – 10 ways to avoid the true cost of burnout

£5 billion in avoidable sick days – 10 ways to avoid the true cost of burnout

According to Indeed (1) burnout is on the rise with 80% of those asked saying Covid had made burnout worse. The cost to business is around £5 billion with 43% of all sick days in the UK alone due to burnout. In business it is likely to cause; Absenteeism. Mistakes. Disgruntled staff. Poorly performing teams….

Zoom etiquette – How to get the most out of online meetings for you, your team and your business.

Zoom etiquette – How to get the most out of online meetings for you, your team and your business.

42% of those surveyed reported experiencing zoom fatigue (1) and yet according to the Office of National Statistics “Of working adults currently homeworking, 85% wanted to use a “hybrid” approach of both home and office working in future” (2) So even if you’ve had enough of virtual meetings they look set to stay in some…

How to get in the press for free – 16 key points to FREE PR success for small businesses

How to get in the press for free – 16 key points to FREE PR success for small businesses

Business owners often tell me that I make it look easy getting in the press and while that may be true it really doesn’t in my viewpoint take rocket science for you to achieve that too. Admittedly in the past I’ve worked closely with Voom Media run by Vanessa Moon, but that was purely because…