In a time before elections, Brexit and pandemics we still had a global issue impacting on the world’s economy; Stress.
A WHO led study estimated that depression and anxiety disorders cost the global economy $1 trillion each year in lost productivity. (1) Stress can be caused when we feel like we are losing control, so when you face something so big it’s completely out of your control what can you do about it?
I’m going to share how to control the uncontrollable. A great example would be company A who in the first lock down reduced their absenteeism for their team of 250+ to zero and they said it was “In no small part down to our coaching with you.” I don’t share this so you think I’m awesome I share to prove the uncontrollable can be controlled.
When people feel like they can’t control a situation it can lead to stress, guilt, anxiety and many other negative emotions, put that in the working environment, and I’ve seen it cause;
Working from home has featured in many coaching sessions this year often with clients stating there’s “Nothing I can do about this” or (my pet hate) “It is the way it is.” When I hear this statement, I know that this is not the case and that it’s the root cause of why the organisation is experiencing issues or not growing as they’d like.
So, the first thing you need to do is challenge what you believe to be true. Statements like;
These are signs that you need to challenge what’s believed to be true. You don’t try and stop the sun rising? Why, because you know it to be out of your control. Do you try and get out of the way of a stampeding bull? Why, because you believe you have control.
These are 2 obvious examples however at work they are more subtle and they are the statements that no one pays attention to. So, learn to!
When you find the hidden beliefs in your organisation your brain will instantly come to your aid with solutions, the tragedy is that these are rarely the right ones. When coaching a team at this stage it is only on page 2 or even page 3 of a flip chart will we discover the really powerful solutions. The reason?
So when you say 1 plus 1, it’s already proudly given you the answer. This stops you from finding new more productive ways of working since your brain wants to keep you safe – believing you’ve done all you can and there’s nothing that can be done.
It gets some raised eyebrows when I get people to think with a magic wand. “If you could do anything to fix this, regardless of cost, time, skill what would you do? If bringing Elvis back from the dead would help, we’ve got magic so what would you do?”
This gets people laughing (Or embarrassed for me – that’s all good – challenging your beliefs is tough) and more relaxed so it’s easier to deal with challenges at work when you don’t feel responsible for them. If you are going to use this tool, ensure you ask follow up questions like;
This is where the powerful ideas are!
In a company you’ll have those that are predominantly interested in the end result, those that are interested that it delivers to your customers what was promised and those that want to ensure it comes on budget.
Trying to get them to think differently won’t work and can cause a lot of stress as different departments feel they have no control over the outcome.
Enabling everyone to appreciate their different views and priorities and how they come to together for the result helps reduce stress, which leads us on to a massive issue when we feel we lack control..
By now you can see that control is not always about control but your perception of it. When you bring everyone together to a common goal that they feel invested in it can be hard to not end up with email mountains. I’ve never seen a team I couldn’t reduce their workload for. Time management improves and staff get happier when they don’t feel like they are constantly chasing their tail to do everything for everyone.
As a company create communication rules. (Go back to the crazy magic wand idea to achieve this.) They can include;
These aren’t comfortable conversations, but they help restore a sense of control. If…
Are enforced. Enforced sounds like a harsh word however to restore a sense of control in any environment if everyone creates the rules, everyone lives by them.
If after a few weeks you discover the rules aren’t working for you, don’t be frightened to go through the process again and see what’s working and what needs to alter.
A team of researchers from the University of Illinois studied occupational stress and employee well-being, those who have greater “boundary control” over their work and personal lives were better at creating a stress buffer that helped protect them from falling into a negative-rumination trap. (2) and research also teaches us that those that feel like they are respected, and part of the process are usually 90% more committed to a positive result, so it’s a process worth investing in.
And lastly, we all know that trying to have complete control is a cause of stress, therefore by lowering that need for control you can become more in control – ironic right?
Check out Polarity management by Barry Johnson PHD (3), his theory on managing uncontrollable situations has featured in more than a few coaching sessions. he teaches you a more powerful way to see the uncontrollable, instead of trying to control it, work on balancing it and says “those that develop the ability to distinguish between solvable problems and unsolvable polarities and have the ability to respond effectively to each will outperform those who can’t distinguish between them and who try to address all issues from a problem solving perspective.”
The good news for you and your team is that no matter what the future may throw at you and let’s be honest after this year it could be anything, with these skills you are ready for anything, resilient with an adaptive mindset ready to embrace the uncontrollable.
I once was sat with a client who protested “I could have 10 days in a week and I’d still not have enough time to get everything done!”
We went on to create a 10 day week and they were right, they had too much to do! But through their coaching session they created this plan and now miraculously have more time, less stress and achieve more. The 10 day week is a strategy for time management that is so powerful that I share it with many business owners, teams and leaders and it helps increase productivity and creativity and reduce stress too.
Below you can download your own version and ensure you also ask the below questions(these are some of the ones that featured in my session with my client), because often when you don’t have enough time in your day these things are the real issue;
Questions to ask yourself;
There are lot of questions you need to ask yourself, but if you aren’t achieving it is more likely to do with your perception of what is importance, your confidence and communication and prioritising what your success needs. I’m happy to have a chat to look at this in more detail.10 day plan
My online mastermind group is only £5 a month and gets incredibly results. I’ve just launched all my courses for my mastermind group at £1 each so that I can add more low cost ways to support those looking to achieve more no matter what. Learn more here.
For sole traders, freelancers and micro businesses working from home is no new thing, however we are likely to see a massive increase in the need to work from home and while it sounds heavenly to wear what you like, stroke the dog and work the way you want to, it rarely works like that without putting a lot of strategies into place.
So, whether you manage a team (that you now need to lead remotely) work on your own or report to a boss how can you manage your time effectively, not get cabin fever and actually achieve more?
As a coach helping people with these issues is something that is naturally woven into the fibre of my time with my clients so let’s help you achieve more wherever you are working from.
Remember you can have the best business model, products & services, marketing strategy and company but without the practices around the human(s) within your organisation you are open to a lot of risk.
I mean it when I say I’m here for you. These are unprecedented times so look for the people that aren’t looking to make money out of you but genuinely care about you. And you can add me to that list.
Please note this is not everything you could and should do for yourself and anyone you work with. It’s a launch pad to understanding. Let me know how you get on. And if you benefit from this article, taking a few minutes to say thank you with the PayPal button is greatly appreciated. I spend a lot of time ensuring that every visit to my site shares something useful for you, your team and your success. Thank you for appreciating that.
Not getting as much done as you would like?
Please don’t read another book.
Please don’t write another list.
In my experience and I’ve helped individuals, mums, CEO’s, teams of 10 and teams of 200+ to achieve more and even apps aren’t enough!
You need to go back to the beginning.
As a coach people mock me for some of the questions I ask thinking they are wishy washy, however having achieved awesome results with my clients (they do most of the work, I’m just the catalyst) these woo woo questions are the ones with the power, so for starters;
What do we stand for?
What do I want?
Why do I want it?
What will this give me?
What are my values?
How do I want to impact on the world?
What do I fear?
Can I confidently say No?
What will my actions lead to?
What are my goals?
Where will they take me?
What stays on the to do list that I never get around to?
How does that make me feel?
What to I assume will happen?
Ditch or deal with everything on your to do list.
Money making first.
And if you really want to achieve more, I share at The BWN and speaking engagements and with clients my 10 day week.
So damn powerful and makes even me achieve more. (I can’t share it here because it’s too visual to work).
And lastly if you have more than 5 things on your list of to do today, you are setting yourself up for long term failure.
There’s a ton of other things but time management and achieving big things is not rocket science. It is about understanding the power of who you are (not an author, guru or expert) and utilising that power, stepping up to the stuff that you fear and having the accountability and focus to get on with it.
I love coaching because it’s so powerful. And the silly little thoughts that crossed over your mind just now, they could hold the key to maximise the use of every hour from this moment on!
There’s more that I teach and share – communication rules and laws, boundaries, respect, open door policy and when not to. Company policy, mission and vision. So much, but this should get you and your team achieving more.
Remember if you want to achieve more you have to create space to and that means making time – time management coaching enables you and your team to do this.
This time of year our social media is awash with golden beaches, azure blue pools and half naked friends on holiday in locations around the world. While I adore sharing your moments and feeling your happiness I am a bit confused.
Why are you not actually on holiday? It’s a bit like business owners and employees who work in the business but don’t work on their business.
These holiday makers are in the holiday but they are not on the holiday.
Let’s start by looking at why you are probably shouting at me in scorn right now saying “You don’t get it, it’s not that easy to disappear for 2 weeks….” I really get it, honestly I do. I hear this from new clients all the time. If you care about your career/business you want to do all you can to look after it don’t you?
You don’t step fully away from business when you are on holiday because;
The list is long and I’m sure I’ve not covered all the excuses I hear as to why it’s good to keep your phone on this holiday, however would you like some evidence to shock you into considering truly walking away from the office, before we crack on how to achieve it and what kind of results you could get for your professional life with your phone turned off?
Great Mandie you’re guilt tripping me here and while I know this stuff, that doesn’t mean its’ achievable, business never sleeps right?
I get that, I really do, so between us we have a good idea why you don’t turn off completely and we also know why it’s imperative you do. What about if I shared how I get to go on holiday (and my clients do too), turn the phone off, get the holiday automated message on and have a guilt free fabulous holiday AND grow their business and gain new opportunities?
Would that help?
As an example I’ve just had 9 days away from my business (I’ve already had a 4 day break in the winter and 17 days in Disneyland in April and I’ve got more holidays booked for later in the year too – I tell you this so you can see this is not a one off, this is a lifestyle and business model that is sustainable long term.) And on every occasion the phone is off. I really am out of the office. I’m only back to work for 5 hours and already I’m aware of these great things that have automatically happened for me;
And I’ve not even finished opening all my email and social media messages yet!
How is that possible?
Here’s some ideas for you so you can enjoy that holiday 100% (guilt free.)
Plan months in advance. My retained coaching clients and BWN team already know when I’m on holiday to the end of the year and are already aware of my developing Summer 2020 plans. Whenever I see a client, a connection, lead or opportunity I finish by ensuring that they know when they will have whatever it is I’ve promised them and when I’m not able to assist further. (I also will include an emergency number, usually my husbands number, not mine, so that they know its for genuine emergencies only.) If you are doing your very best for people then this is adequate. See below for what that is.
Trust. I too used to check my phone on holiday. It takes only a few minutes to jump online and check there is nothing to be worrying about, right? However if you know anything about flow it takes us on average 15 minutes to get back into the flow of what we doing (Just as good to remember for at work too, so turn off your phone, turn off your laptop sounds so you can concentrate and get more done!) This means that when on holiday you are constantly being propelled back into work mode, work thoughts, and automatic pathways, Here’s some examples for you;
I completely understand how this feels, and the additional ideas below will help you create a better way. But for now trust is key. Trust you have done all you can for everyone you work with, trust that on your return you will do an awesome job as you always do. And remember that great bosses, teams, customers and suppliers will respect you and trust that you will do your best for them – and they will say things like they do to me “Mandie we know how much you care about our success, go and enjoy your holiday and we look forward to working with you on your return. You deserve it”. Working with the right people is good for business too – I only seem to attract driven passionate people who want to do their best for themselves and their teams and as such they care about me as their coach too – they pay on time, don’t get in touch late at night or at the weekend and really care that we have a win win relationship. If you find you are not convinced of this, ask yourself for what reason? That will help you create a plan of action to allay your fears and tackle theirs too.
Respect – If you want people to respect you and your life then you need to respect theirs too – don’t dump last minute jobs on people’s metaphorically desks. If you need something urgently then ask yourself “What is this persons preferred way of communicating?” Again this is also good for long term success too.
Fire fighting – Fire fighting is not a long term solution to professional success and if you are constantly doing this then leaders aren’t leading, staff aren’t self sufficient, and adequately trained, boundaries aren’t in place and a clear vision, mission, goals, plans, actions and expectations are not being created. Create these and everyone feels safer at work, every day. Getting rid of the fire fighter approach is not just good for stress free holidays it’s also good for sustainable business growth and happier, less stressed staff – and do you know what less stressed staff are great for? Creativity, productivity, better health, happier work environments and even higher profitability! A good reason to know your vision, mission, goals, plans, actions, expectations right?
Think of the children (and your trusted network!) If I am faced with a client that really can’t see a way to change from their current mode of thought and actions then I will quite often ask if they have children or people that they love working with (as we all do) and I will ask them this; “Would you want this for your son/daughter/colleague/boss/team?” This invariably gets a “of course not!” to which then they have to admit “OK so why is it good enough for you?” If you work 24/7 and you are never allowed a day off or a life away from work ever again, what does that say to those around you who you are a role model for? (And we are all role models for someone). I hear antiquated dangerous and not good for success comments like “You can only be successful if you work 24/.” Really? Guess how much harder success is going to be with that mindset? Is that really inspiring you and spurring you or killing off your passion? And think about how that may impact on those around you and their own beliefs, scary right?
Whether it’s fact or fiction that Archimedes came up with his great principle of buoyancy in the bath or not the fact is that he was a great thinker and didn’t just do his thinking at a desk. If you’ve ever found your mind wandering and then noticed and pulled yourself back to reality you will know how freeing it can feel. What were you thinking about? It doesn’t matter, because that down time enables your brain to keep working even when it feels like you aren’t! I remember a few years ago I was strolling along a beach in the South of France looking at shells and splashing in the waves and I suddenly had this thought “How can I help more people that don’t necessarily have the budget?” And I just left it and jumped in the sea. Only for me to emerge from the sea, legging it across the too hot sand back to my lounger thinking “How great would it be to have a confidential 24/7 mastermind group – we could create a bank of ideas and support that was accessible every day!” And behold The Insiders was born! Was that magic? Of course it’s not! I’d given my brain the space and permission to work on anything it fancied! True holiday’s can do that for you too.
Start of the new year. For me my year doesn’t run from January to December, they run September to July. It all started years ago when I read about the English Rugby team who’d been performing horrifically until they worked with a life coach. The premise was that at half time, they’d come back out in a clean kit. Because it made them feel like the start of the game and that anything was possible. This and other ideas they put together with their coach enabled them to become great again. I come back from holidays refreshed and buzzing with ideas. So August (I hadn’t missed it out accidentally!) Is my planning month. I review the previous 11 months and assess what I want to achieve by the end of the true year end (31st of December) and that then is a mini goal stage to my big goal for July. Creating your own agenda ensures you stay motivated, focused and accountable to your goals. And August is a joyous month for me as I concentrate on my own growth, happiness and success. So ask yourself when do you create the time to work on your business/professional success?
When did the holiday message not become an acceptable “I’m sorry I’m out of the office” reply? When did it become a success requirement that you would be attached to your professional life 24/7? Seriously I’m intrigued. I was working with a team of 55 people and many lamented that email were a hell of their working life. It didn’t take long to discover that everyone had different beliefs on what should be answered as a priority, what could be ignored (reference only) and what was expected of everyone. Putting our thoughts together collectively they were able to create a far more powerful strategy to email and free up a lot of time in their working day. If you have a message that says I’m out of the office today in the event of an emergency, etc,etc then abide by it too. In this way you are helping to reduce the stress for those that you work with too. We can’t have a change in professional culture without the brave.
Automate your marketing. I’m one for real conversations but if you consider the evidence for why you need time out, you can see that sometimes you need to automate and schedule. And there’s nothing wrong with that. The same principles can be used for when you are mega busy. It’s not just your marketing you can automate. Create standardised letters that you personalise for things that you find yourself repeating, separate emails into separate folders so you prioritise. There’s a ton of apps to help you get organised, find the ones that work for you and your time management improves too!
Don’t fear asking for help. I can be guilty of this. We feel like we have to be super human don’t we? Doing everything for everyone, well guess what? You don’t! And if you ask for help when you want to holiday guilt free others will help and then you know you are truly part of a team. All striving for the same goals. Get over your fear of asking for help (My book -Fight the fear looks at this) and you could find this a lot easier and life in general a little easier too.
From FOMO to JOMO – Fear Of Missing Out? Try Joy Of Missing Out! I love being connected to you and your lives and sharing in your special times, your tough days, trials and celebrations, however I also love not having a clue and then meeting up with you and hearing all about it. We are so used to knowing everything instantly we’ve forgotten the joy of being completely absorbed in our own worlds. And if you are a highly sensitive person (I am, it’s nothing to be ashamed of if you handle it well. It can actually be a blessing in business and life) then being connected all the time can be really damaging. Just like the news always being delivered is bad and drags us down, so too do other people’s struggles that we can’t fix. You have complete permission to disconnect. I think that is why I adore my caravan so much. To get into nature, away from people and disconnect makes me feel amazing. Try some JOMO and see how it feels. At first it may feel alien, but trust me it will feel good in the long term!
And lastly I was in a conference call today and of the 10 people in the call, I’m the only one that said “ I won’t be about between these dates. I’m away” Everyone else said things along the lines of “I’m away but I will be answering my emails.” Not one person was giving themselves a true break. And one even said “Wow, you’re brave!” I replied, “No, I’m organised”. It’s no good just going on holiday and hoping it will all be good when you return. It’s all in the planning, communication, boundaries and goals that you guessed it I started planning last September! So if you are going away on Monday, you may find that you need to do an extra level of work this week to get even a third of this in place, but wow will it be worth it. And then you can plan how all of this factors in your future to make the holiday after this one stress free and guilt free too!
If you’ve never done this before start small. Get strict. If you say you are finishing work at 6 pm, then don’t look at your phone again. If you say you are away this weekend. Don’t look at your phone. When I’m major busy and buzzed up at my clients success I can be tempted to live on my phone. My go to actions are 1. Give my phone to my hubby and tell him that under no circumstance is he to give it back. 2. Let my phone go flat – good for the planet too – just think how many hours of energy we could save! 3. Remind my teenagers that 2 hours before bedtime you should not use your phone and that they are to remind me that if I expect them to do something, I need to be a role model and do it too! What go to actions do you need to get strict?
We care passionately about our customers, colleagues and those around us, however I’m often fascinated by the fact that rarely do people put themselves on the priority list too. Time to change? Because you’ve now got the evidence and the ideas to make it a reality.
If you have a hardworking passionate team I’d be honoured to group coach you to action these tools and many more especially tailored to you. Just get in touch to learn more.
Okay so this is a difficult one, and I’ve been sitting on the edge of writing this for about 2 years. But since it’s at a near critical level I’d better mention it.
A lack of professionalism is killing many people’s success.
There I said it.
People think they are professional but in the last 24 hours I’ve had 4 people talk to me confidentially (because they know I will be confidential) about this issue.
(These are not their stories – these are some of the ones that I’ve seen in the last year. There’s plenty more!)
If you’ve ever done any of these things it’s damaging your success;
There’s plenty more but you get the idea.
The point is that owning a business is not all high sales, happy clients and fun times. It can be hard work and it can also be uncomfortable (top tip if it doesn’t feel uncomfortable once in a while then you are not pushing yourself – speak to your coach about that.)
You will need to have conversations that you don’t want to.
When I help clients deal with confrontation, I’ve never had the result where the client has had to have an all out slagging match with someone, however they have had to face the situation and address it.
When you don’t’ deal with things in a respectful and appropriate way it can damage your professionalism, your reputation, your sales and even your mental health as you berate yourself night after night about why did you not do that, or not say this.
Difficult conversations do not need instant responses. They need time to process your thoughts. Establish the facts. Remove the emotion and communicate what is wanted to resolve the situation.
Difficult conversations need to be had so that people know you are a business owner and not a push over.
Difficult conversations need to be managed well so that you walk away with your head held high.
None of the above our easy. Plan what you will say. Don’t fear the outcome. Trust you are good enough.
You can’t win every battle and you won’t get on with all 4 billion people on this planet. Accept that and be professional. So that no matter what happens you know you did your best, and ultimately that is the best you can do.
I know you have a mountain of things to get done and the bank holiday seems like a great opportunity to get ahead, right?
But here’s the thing, I once created a 10 day week for a client, and they could see that no matter how much time you create – you will fill it.
Mountains of research points to the benefits on your minds ability to problem solve, get creative, get productive and even sell more from having a bit of down time. Space.
That’s not checking your phone. That’s going for a bike ride. Painting a picture. Walking the dog. Yoga. The Gym. A barbecue with friends. Reading for no other reading than you love the book. Tinkering in your garage/studio/hobby room or garden.
Just real brain space from work.
The reason you won’t do it is because there’s a real fear hiding there;
The list of excuses for not turning off the phone and stepping away is endless. And I’ve probably heard them all;
In every case the client has been able to see the detrimental effect that needing to work 24/7 has on their long-term success, their happiness, their family and friends, their health even their ability to make more money.
So, trust me when I say, step away from the phone/laptop/report.
If you want lasting success – Escape. It’s just one day.
But before you escape you need to;
Not feeling it?
Feel this is impossible to do?
I’m more than happy to have a chat anytime. Well you know how it is right?
A post on LinkedIn and then in a group created a lot of “Oh yes!” and “I’m so guilty of this! comments. It led to me thinking about my clients.
Already this year I’ve worked with some amazing coaching clients and because we are into February I’m starting to see people for a second time (a lot of clients like to see me every 4 to 6 weeks if we are working together long-term and not on a fear or a short term goal which we achieve so they don’t need me anymore.) And I love hearing about a client’s progress. Recently I have noticed a bit of a trend.
Not for the first time this week I’ve heard a client say, “Why did I make that so complicated!”
Because so often to achieve big in life we assume it’s got to be really tough, complicated or detailed. We think it’s got to be rocket science or brain surgery – beyond the capabilities of most of us.
So whether you are looking to;
Here’s a few tips on how to keep it simple inspired by my clients. In case this months budget doesn’t stretch to a couple of hours with me;
One client sat back, glared at me and rolled their eyes “I knew this would be hard” They said. “Well” I replied, “If you think it’s going to be hard guess what you’re going to get?” They laughed and scowled at the same time (because they knew I was right!) The fact is that before you get started assess what you think;
What ever you think will ripple though to your actions and results so choose wisely.
When you’ve finished creating a plan of action ask yourself “Can I remove something?” Be your life editor, just like a real editor who will always find something that can be cut question every action, pathway and choice. Is it really necessary and going to get to where you want to go or is it a distraction so you can feel like you got somewhere (even if you didn’t!)?
Do less. Sometimes people are shocked by how few hours I can work in a week and still achieve so much. (Okay some of that is Lupus) however ultimately, I work in a way that is so powerful that I know what I’m doing, why I’m doing it and what result I want from it. I don’t have a detailed planner, app mapping out of every detail, or chart, why? Because, well that’s the next top tip.
I’m an in the moment, live life to the fullest, go with the flow but make sure you are getting what you really want (and don’t let anything or anyone stand in the way!) kind of person. I know that I love nature and the sound of the sea instantly makes me breathe deeply and think of some of the happiest days of my life. I know what makes me happy. What makes me mad. What makes me stressy and what makes me demotivated just as well as I know what makes me get on with it. If you want to achieve more don’t jump onto the next populist band wagon on this years “Must have” way of working with this “must read” book. To truly achieve more look inside you. I know it sounds corny and from a cheesy TV ad, but hey its true. So deal with it. Literally. Stop right now and ask who am I really? When you know that you can work out the most natural way to work, think and get results. Simple right? But you will be surprised how many new clients tell me about this new trend or that book that is not working for them and yet they battle through thinking they are wrong and not the book! Not every book or trend was written for you. Well maybe Harry Potter is the exception.
Simplify your goals to mere words. My goals are researched, broken down, questioned, analysed, planned, and constantly monitored to check for results, accountability, focus and even productivity and impac ton my long term goals. But to really achieve I can tell you 3 words that sum up every thing I wish to achieve this year;
Breath Read Walk
Sounds too simple right?
However while this is simple to get to 3 words, I had 3 sentences that had all the coaching, research and back ground to ensure I’d do exactly what I would need to do. Ultimately if you can’t think of your goals in mere seconds then how aer you going to achieve them?
If you are struggling to achieve your goals, or don’t even know where to start please feel free to give me a call so we can find out if I can help you. There are many ways I can help including a confidential mastermind group that is accessible 24/7 for just £5 a month – I know you think “how can something be awesome that is that small a cost?” Right?
It’s because I genuinely care and aim to help 1 million people this year – which is why my online courses are the same price too. Simple right?
Okay I doubt a single coaching client comes to me and says “Mandie can you stop the racing thoughts, its like there’s a crowd in here!” However whether it’s coaching someone to over come a life long fear, helping them deal with an challenging team member, build their confidence, process adversity and keep going or achieve a lifetime ambition, most sessions start with the client speaking non stop for at least 10 minutes (usally 20 minutes at least!) as they empty out in front of me their mind and every thought they are attempting to process and deal with. Here for Life hack I look at some of the top ideas that I use to help people when their minds seem to race ahead with a million thoughts, never giving you time to process anything or have some brain space.
We also look at;
To read the full story head over to Lifehack. And if you would love for me to write something personal for you, just let me know either in an email or through my social media.
I hope you are having a great week and if I can help, I love that phone ringing, no seriously feel free to ring me.