You look around the room and can’t quite work out what emotion it is you are supposed to be feeling. It’s all a bit surreal.
It’s possibly one of the surrealist’s days in my career.
And if 15 years ago someone had said;
“Mandie you will have the confidence to speak to 200+ business owners” – I would have laughed. “Me? Never I can’t even sit in a coffee shop on my own! Let alone publicly speak” (Yes I used to lack confidence, was mega shy and hated public speaking.)
“Mandie you will be an international author with clients on every continent, have so many awards you can’t keep up with them all, feature on national TV and even visit 10 Downing Street for your work” I’d have added “For what? I’m no one special.” I honestly never thought I’d achieve anything much. Things just kind of landed at my feet and I’d run with them. So looking around that room I did think “How?”
How did that nervous, shy, un-confident, scared little mouse do all that!
I want to share some of the how and I look forward to hearing what it helps you achieve;
Mandie from 15 years ago that struggled to walk into a networking event believed;
So dump the false version of you and the things that aren’t working. Be honest and get help.
Next find your natural skills – yes you have plenty.
My career started in insurance and swiftly moved into the car industry. Looking after customers whose week has been wrecked because their car has been in a car accident. And how are they going to get anywhere with no car? We were in rural Suffolk so to see a bus was a novelty and no car, meant no shopping, no getting the kids to school, no work – life stopped. You can imagine how it could feel?
We were dealing with heavily stressed people every day. Car parts were the other side of the world instead of on my customers car and even when the sun was shining, and no cars were falling off the roads into ditches (No accidents equalled no work but still 25 salaries to pay!) I could still fill a garage with enough work for 25 employees. I’d (stupidly) assumed that if I could do that in the car industry I’d easily migrate those skills to my coaching practice.
How wrong could I have been?
But different to many who find themselves in that situation – I didn’t keep doing the same things.
Within a year of setting up my business I was making money;
And the first thing that changed was my confidence.
I always say you can have the best products and services in the world. The best marketing strategy, the most gorgeous perfect brand, and the best team but if you lack confidence personally you will still damage your results. Scary right?
Build your confidence – Yes, I worked with a coach. Yes, I found a mentor and yes, I made sure I networked with the right people – that is so critical for lasting success and research agrees with me (Or vice a versa) that especially for women to reach the top you have got to get out there – network and work that network too – that means asking for business and asking the right questions. Back to needing confidence right
Never stop learning. I met someone this week who told me they’d learnt all they needed to be the best version of them they could be. I hadn’t meant to (I’d meant to just think it!) but I’d spurted out “Seriously? In your 40’s you feel you can learn nothing more about yourself or need to do anything else to stay the best version of you?”
I couldn’t help myself, but I added “I’m in my 40’s too and the more I know the more I feel I need to learn.”
Learning about yourself is not something done once and forgot about – is there anything in life that is?
The more you build your emotional intelligence and understand the science of being you the more success you will have. The more resilience you will have and your ability to cope with anything (without being a stressed out trapped on a hamster wheel burnt out husk of a human) will soar.
I still have to use my own coaching strategies on myself to ensure this doesn’t get to me. Because I’m a doer.
If something is not working.
I fix it.
I look for solutions.
I bore easily and so if it is not working I want answers fast. (And yes, I’m inpatient too!) So it’s been hard for me to learn that while you need to build a brand, reputation and get the sales in I also need to accept that what is best for me and my business is coming. I can experience stress if things aren’t happening fast enough. The perfect example is that time and time again while sat on the sofa watching a box set an opportunity has landed on my lap that has added a whole new arm to my business – “Do you offer training for the NHS Mandie?” I didn’t but I do now!
How did that happen? – they just phoned me out of the blue. (They’d met me somewhere (they thought) or heard about me somewhere. See the importance of awesome evergreen marketing? (Evergreen means it’s always working for you and always visible). You can see how you need to get your marketing working well and talking powerfully to the right people right?
“Hi Mandie do you offer corporate away day coaching for large groups?” Well I didn’t, but I do now! Again think about who I was talking to and what I was saying and in what context that it resonated so strongly that they got in touch in the first place. How does your brand and communications need to alter accordingly?
Both of these (and so many more just landed in my lap when I was least expecting them. Okay so I do have a set of goals every year and they say things like:
And I do create;
As I would with clients – but I still have to sit back and say “It’s going to happen Mand, get back to your boxset/life/day.
In the automotive industry I loved the high octane, 50 phone calls an hour, so many faxes (do you remember those?) that they scrolled across the office floor. Floods, Storms, Blizzards – we were there. Even heavily pregnant I still logistically ensured we collected over 100 cars in less than 18 hours with only 3 recovery vehicles from across 3 counties when the worst storms to hit Europe in over a decade caused chaos and cost people their lives (I even found time to increase the insurance to cover the insane value of the vehicles on premises that night!) however I learnt the hard way that I’m not a god, a super hero or a robot. And by saying yes to everyone and everything it was taking its toll. Learning to become a person that says no to what is not right for me, my family or friends, my goals, my business or even my health has had a positive dramatic effect on every aspectf of my life. And that needs…
To know when to listen and when to ignore.
Years ago I was told by someone that I couldn’t be a successful business woman because I was too happy. That comment haunted me for ages and really impacted on my business as I tried to mould myself into their definition of success. It’s all very well to know what you want but you have to learn to ignore people to get it….and know when to listen to people. This mission statement I still live by to this day and I frequently ask clients, BWN business men and women and even the coordinators if we are still getting it right. Know when to trust that gut instinct of yours (there’s a lot of science behind what is actually there, and it’s not just guess work!) trust it.
And know when to make changes.
Utlimately my success is only down to the quality of the people I hang out with so I finish by saying check your network helps you do everyting I suggest in this article. And if they don’t you can guess what I suggest you do!
I wonder if you do the same as me?
Someone says something uber nice or cool about me and I just smile, maybe thank them and quickly dismiss it. Don’t get me wrong. I’m proud to be Mandie Holgate* however I rarely hold on to what people say;
“That was an awesome keynote Mandie, you’ve changed my life”
That’s nice I think, but I don’t think “Wow Mandie, aren’t you amazing!”
So is that a good thing or a bad?
For me I know that I’ve processed all of the above thoughts and personally I like to think “I’m only as good as my next coaching client session, next key note or next article.” I rarely hold on to the past successes (although I would add I do acknowledge they exist.)
And the reason I do this is because I want to always be upping my game, improving, learning and striving to be the very best coach, speaker and writer I can be.
So why do I tell you this?
Because before every coaching session or speaking engagement I’m as nervous as I was the first time! Okay so not that nervous, but nervous enough to notice and nervous enough to question “Is there something you need to process and understand here Mandie?” Usually the answer is no, because I realise it’s just me mentally preparing to perform in the best way I can. However I did stop just now when I received another message saying;
“Oh Wow Mandie, this is why people rave about working with you.”
(The rest of that message is confidential!)
The point is I was just about ready to reply with “so pleased working with me is working for you. Keep in touch, etc, etc” When I stopped and thought “Mandie you gave that person 2 hours of your life and you changed their life, how awesome is that?”
So for just the slightest moment I’ve let myself really feel that persons message and it feels like I’m standing on the top of a high mountain top looking out over the beautiful ocean, maybe a few whales or dolphins are swimming by giving me the “Hi Mandie” Flipper wave and the sun feels like the powerful energy source it is as it electrifies every wave in the ocean and I really do say to myself “Oh Wow.”
We rarely take the time to notice the impact we have on people; every day, in our work, in our lives and just in the way we may treat strangers in the street. Take a moment and appreciate your “Oh Wowness” and please feel free to share them with me on social media. I love hearing about your awesomeness.
*Are you proud to be you? I asked this because rarely can we stand up and be honest about this, and can you guess the impact that this can have on your results and successes?